Poorly managed damage means more downtime, higher repair costs, and unhappy riders. Operators need one place to log reports, validate them accurately, and stay transparent with customers. That’s what damage management gives you.
How damage management works
- Centralized reports. Every report, from your back office or a rider, lands in one place to review, validate, and update.
- Customizable visibility. Once you've validated a report, decide whether it's shown to riders. You control the customer view while keeping the full record on your side.
- Detailed vehicle overview. At the vehicle level, review every submitted report and accepted damage, so nothing slips through the cracks.
- Easy activation. Turn it on to let riders report damage straight from the app.
With damage under control, you cut fleet downtime, keep repair costs in check, and hold onto customer trust.
