Take your customer service up a gear

With our user support functions, you can be there for your customers whenever and however they need you.

Pull up all relevant information

Find all relevant customer data, including their driver’s license, their payment methods, and their trips.

Pull up all relevant information.

Follow your customers’ trips

Support your customers by accessing all their trip details including their payments, or issues with payment.

Follow your customers' trips.

Manage problems

Find the issue and offer assistance immediately, i.e., if the door is not closed properly or if the vehicle is parked in a no-parking zone.

Manage problems.
Issue refunds.

Issue refunds

Offer customers refunds in case of any issues by adding credits directly to their account.