Take your customer service up a gear
With our user support functions, you can be there for your customers whenever and however they need you.
Pull up all relevant information
Find all relevant customer data, including their driver’s license, their payment methods, and their trips.
Follow your customers’ trips
Support your customers by accessing all their trip details including their payments, or issues with payment.
Find the issue and offer assistance immediately, i.e., if the door is not closed properly or if the vehicle is parked in a no-parking zone.
Offer customers refunds in case of any issues by adding credits directly to their account.