Take your customer service up a gear
With our user support functions, you can be there for your customers whenever and however they need you.
Know your customers
Access all relevant customer data, including their driver’s license, purchases, invoices, and their trips.
Follow your customers’ trips
Support your customers live on their journey by accessing all their trip details from start to end, including payments.
Identify issues and offer assistance immediately, i.e., if the fuel or battery level is too low or if the vehicle is in a no-parking zone.
Execute full or partial refunds in case of any issues, or offer to add credits directly to their account.